Information We Collect

• Personal Data:
  
  • Contact information (name, address, email, phone number)
  • Payment details (for payment processing)
  • Date of birth
  • Medical history (relevant to our services)
  • Answers to health questionnaires (Consultation information)
  • Communication records (emails, support chats)
• Technical Data:
  
  • IP address
  • Device type and browser information
  • Website usage data (pages visited, actions taken)

How We Use Your Information

• Provide Our Services: To manage consultations, process orders, facilitate deliveries, offer customer support.
• Improve priman.co: To analyse usage patterns, optimise the website, and enhance user experience.
• Personalise Your Experience: To tailor content and recommendations based on your preferences and interactions.
• Communicate: To send order confirmations, service updates, and informational messages (with the option to opt-out from non-essential communications).
• Security and Compliance: To investigate potential misuse and comply with legal and regulatory requirements.
• Data Insights for Patient Value: We may use anonymised and aggregated data to gain insights into patient demographics, treatment journeys, and health outcomes. These insights are used solely to:
  • Improve our services and treatment recommendations
  • Develop new and better healthcare programs
  • Enhance overall patient care and satisfaction
    
    

Sharing Your Information

We may share your information in limited circumstances:

• Service Providers: With trusted service providers necessary to run priman.co (e.g., payment processors, shipping, healthcare professionals involved in your care).
• Legal Compliance: If required by law, court order, or other legal processes.
• Business Transfer: In the event of a merger, acquisition, or similar transaction.
  
  

Your Rights (GDPR Compliance)

• Access and Correction: You have the right to request access to and correct your personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Data Portability: You can request your personal data in a structured format.
• Restrict Processing: You may request limitations on how we process your data.
• Object to Processing: You can object to certain data processing activities.
• To exercise your rights, contact us at contact@www.priman.co

Data Security

We implement physical, technical, and organisational measures to protect your information. However, no transmission method is completely secure.

Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and for legitimate business purposes.

Children’s Privacy

Priman.co is not intended for individuals under 18. We do not knowingly collect personal data from children.

International Data Transfers

Your information may be processed in countries outside your location, including the UK. These countries might have different privacy laws. We employ safeguards to protect your information during transfers.

Changes to Privacy Policy

We may update this Privacy Policy. Updates will be posted on priman.co, and your continued use implies acknowledgement of any changes.

Contact Us

For questions or concerns regarding our privacy practices, please contact us at contact@www.priman.co