Terms of Sale - priman.co
- Scope These Terms of Sale (“Terms”) apply to all purchases of products or services (excluding prescription medication) made through priman.co. By placing an order, you agree to be bound by these Terms.
- Eligibility
- Age Verification: priman.co’s services are intended for individuals over 18. We use Sumsub to conduct age and ID verification checks. For further information, please refer to Sumsub’s Privacy Notice: https://sumsub.com/privacy-notice-service.
- Suitability: While priman.co offers consultations and general health information, you are responsible for determining if the products or services listed are suitable for you.
- Ordering Proces
- Product Selection: Carefully choose the products or services you wish to purchase.
- Information: Provide accurate information as requested during the ordering process, including your name, address, and contact details.
- Order Review: Before finalising your order, review it thoroughly to ensure its accuracy.
- Order Confirmation: Upon successful placement of your order, you’ll receive an order confirmation. This signifies a contract of sale between you and priman.co.
- Payment
- Payment Methods: priman.co accepts all major cards. Payment is processed through our secure payment gateway, Ryftpay.
- Pricing: Product and service prices are displayed on priman.co and may be subject to change without notice.
- Shipping and Delivery
- Shipping Fees: Shipping charges will be calculated and displayed at checkout.
- Delivery Timeframes: We aim to dispatch orders within 24 hours. Delivery times may vary.
- Shipping Address: Ensure you provide a correct shipping address. Priman.co is not liable for errors in delivery due to incorrect information.
- Returns and Refunds
- Right to Cancel: You have the right to cancel your order within 14 days of receiving your goods, as per UK consumer law. To return a non-medication item, please contact us at clinic@www.priman.co to initiate the process.
- Exclusions: Returns may not be permitted for certain items due to hygiene or safety reasons..
- Condition: Returned items must be unused, unopened, and in original packaging. If you suspect the item is damaged or defective, contact us before returning.
- Refund Processing: Once the returned item is received and meets requirements, priman.co will process a refund within a reasonable timeframe. Refunds will be issued to the original payment method.
- Customer Support
- General Inquiries: For questions about products, services, orders, or any other general assistance, contact us at contact@www.priman.co
- Clinical Concerns: For medical related questions or concerns about treatments, please use the following email address: clinic@www.priman.co
- Limitation of Liability To the fullest extent permitted by law, priman.co’s liability for any issues arising from the sale of products or services will be limited to the purchase price. Priman.co is not liable for indirect or consequential losses.
- Changes to Terms of Sale priman.co reserves the right to update these Terms of Sale. The revised version will be posted on our website, and your continued use of priman.co signifies your acceptance of the changes.
- Governing Law These Terms of Sale are governed by the laws of England and Wales
